Contact Us
Questions about our holiday gift boxes and presentation packaging, your order, or caring for your selected box? Find our official contact details and support guidance below.
Business Information
- Brand Name:
- NALQSORIA™
- Legal Company Name:
- Xuzhou Yinanhuo Trading Co., Ltd.
- Legal Representative:
- Zheng Haonan
- Customer Support Email:
- service@nalqsoria.com
- Customer Service Phone:
- +86 158 8658 3696
- Customer Service Hours:
- 8:00 AM – 10:00 PM
- Official Website:
- nalqsoria.com
- Unified Social Credit Code:
- 91320312MAKCEBCH6P
- Registered Business Address:
- No. 1-53, Yudai Avenue, Hanwang Town, Tongshan District, Xuzhou City, Jiangsu Province
Contact NALQSORIA™
At NALQSORIA™, we believe clear communication is an essential part of a considered shopping experience.
Our customer support team can assist with questions about our holiday gift boxes and presentation packaging, product details, box dimensions, included components, order concerns, shipping information, return requests, and general website inquiries.
NALQSORIA™ is owned and operated by Xuzhou Yinanhuo Trading Co., Ltd., which manages this official online store and provides customer service support for website-related matters.
Customer Support
Information
For assistance, please contact our team through the following official channels:
Support for Your
Thoughtful Gifting
Find the right presentation.
Ask us about product materials, interior and exterior dimensions, available colors and finishes, ribbons, inserts, included components, assembly requirements, or care instructions. Please include the product name or page link so we can identify the correct item.
Help with your order.
For order-related questions, please provide your order number and the email address used at checkout. These details help our team locate your purchase and review your request efficiently.
Follow your delivery.
If you need assistance with shipment updates, tracking information, or delivery-related questions, contact us with your order number and any relevant tracking details.
Guidance on your request.
Please contact our team before sending an item back. We will review your request and provide guidance according to our Return & Refund Policy. Return instructions will be provided by customer support.
A Few Details
Help Us Help You
To help us understand and respond to your inquiry, please include the following information where applicable:
- Your order number and the email address used at checkout
- The product name or a link to the selected gift box or packaging item
- The selected size, color, or packaging option, if relevant
- A clear description of your question or request
- Relevant photos of the gift box, ribbon, insert, included components, or shipping packaging where needed to explain the issue
For gift-fit questions, the dimensions of the item you intend to place inside and the name of the selected box can help us provide more relevant guidance. Please allow space for any tissue, wrapping, or cushioning you plan to add.
Providing complete information helps our team review your request more effectively.
Clear Communication.
Considered Support.
NALQSORIA™ is committed to transparent communication and responsible customer support.
We understand the value of clear product information, convenient assistance, and helpful communication after a purchase. Our goal is to respond carefully to your questions and offer appropriate guidance based on your individual situation and our published store policies.