Terms and Conditions

NALQSORIA™ · Store Terms

Terms and Conditions

Considered choices. Clear expectations.

Guidelines for using our website, exploring our holiday gift boxes and presentation packaging, and accessing NALQSORIA™ services.

01 / Company Details

Business Information

Brand Name:
NALQSORIA™
Legal Company Name:
Xuzhou Yinanhuo Trading Co., Ltd.
Legal Representative:
Zheng Haonan
Customer Support Email:
service@nalqsoria.com
Customer Service Phone:
+86 158 8658 3696
Customer Service Hours:
8:00 AM – 10:00 PM
Official Website:
nalqsoria.com
Unified Social Credit Code:
91320312MAKCEBCH6P
Registered Business Address:
No. 1-53, Yudai Avenue, Hanwang Town, Tongshan District, Xuzhou City, Jiangsu Province
02 / Introduction

Welcome to
NALQSORIA™

These Terms and Conditions describe the rules and guidelines for accessing and using nalqsoria.com and related services.

NALQSORIA™ is owned and operated by Xuzhou Yinanhuo Trading Co., Ltd., which manages this official online store and provides customer support services.

By accessing this website, browsing our holiday gift boxes and presentation packaging, or using our services, you agree to follow these Terms and Conditions to the extent permitted by applicable law.

Please read these terms carefully before using our website.

03 / Website Use

Using Our Website
Responsibly

The NALQSORIA™ website provides information about our holiday gift boxes, presentation packaging, services, and brand. You agree to use this website responsibly and only for lawful purposes.

You agree not to:

  • Use the website in a way that may damage its operation
  • Attempt unauthorized access to website systems
  • Interfere with website security or functionality
  • Knowingly provide false or misleading information

NALQSORIA™ may take appropriate steps to maintain website security and support a reliable user experience.

04 / Product Information

Understanding Your
Selected Packaging

NALQSORIA™ makes reasonable efforts to ensure that product information displayed on our website is accurate and clear.

Product descriptions, images, colors, dimensions, materials, packaging options, and package contents are provided to help you understand our holiday gift boxes and presentation packaging before purchasing.

Slight variations may occur due to:

  • Differences in device displays
  • Manufacturing characteristics
  • Product updates
  • Normal variations in finish or appearance

Please review the individual product page for the exact box style, interior and exterior dimensions, materials, closure type, assembly requirements, and included ribbons, inserts, or other packaging accessories. Gifts and decorative props shown in images are included only when expressly stated.

Use each item only for its intended purpose and follow the assembly instructions and care guidance provided. Descriptions of minor variations do not limit your rights if a product is defective or materially different from its description.

Assembly & Use: Assemble packaging as directed and avoid overfilling or exceeding any stated weight guidance. Keep paper-based packaging away from moisture, direct heat, and open flames. Gift presentation boxes should not be used as protective shipping cartons unless expressly described as suitable for that purpose.
05 / Intellectual Property

Brand and
Website Content

Content displayed on the NALQSORIA™ website may include:

  • Brand names and brand elements
  • Product descriptions
  • Website designs
  • Images
  • Text materials

This content belongs to NALQSORIA™, its operator, or the relevant rights holders, or is used with appropriate authorization.

Except as permitted by applicable law, you may not copy, reproduce, modify, distribute, or use website content for commercial purposes without permission from the relevant rights holder.

06 / Customer Responsibilities

Before Using
Our Services

When using our website, please provide accurate information where required and maintain responsible communication with our support team.

Before placing an order or using our services, please review the relevant store policies, including:

  • Shipping Policy
  • Return & Refund Policy
  • Privacy Policy

These policies provide additional information about delivery, return procedures, and how personal information is handled. You can find them through our website navigation and footer.

07 / Order Information

Checking Your
Order Details

You are responsible for checking that the information submitted with your order is accurate, including your contact details, shipping address, and selected products.

Please check the selected box size, color, packaging option, interior dimensions, and included components where applicable before completing your purchase. Allow sufficient room for your gift and any wrapping or cushioning you intend to use.

Incorrect or incomplete information may affect order processing, delivery arrangements, or customer communication.

If you notice an error, please contact our support team as soon as possible. We will review your request and advise whether a correction can still be made.

08 / Shipping & Delivery

Delivery
Information

Shipping services are provided according to our Shipping Policy.

Estimated Delivery Time: 3–7 business days

After shipment.

This estimate refers to delivery after dispatch. Order processing takes place before shipment. Actual delivery times may vary depending on the destination, carrier operations, and transportation conditions.

Please contact our support team with shipping questions or delivery concerns. For complete details, refer to our Shipping Policy.

09 / Returns & Refunds

After-Purchase
Requests

Returns and refunds are handled according to our Return & Refund Policy.

Return Request Period: 30 calendar days

After delivery.

Refund Processing Time: 7–10 business days

Following receipt and review of an approved return.

Please contact our support team before sending a product back and review the Return & Refund Policy for complete eligibility requirements and procedures.

These policies do not limit any mandatory consumer rights available under applicable law.

10 / Customer Support

Help With
Products & Services

NALQSORIA™ provides customer support for questions about products, gift box dimensions, packaging components, website services, shipping, returns, and related matters.

Customer Service Hours: 8:00 AM – 10:00 PM

Our team aims to respond to customer requests within 3 business days.

11 / Website Updates

Changes to
Content & Terms

NALQSORIA™ may update website content, product information, or these Terms and Conditions when necessary.

Updated terms will be published on this page and apply prospectively from publication, unless a different effective date is stated or applicable law requires otherwise.

Please review this page periodically for the latest information.

12 / Limitation of Use

Responsible Use
& Customer Rights

Please use the NALQSORIA™ website responsibly and follow applicable laws and regulations.

Nothing in these Terms and Conditions is intended to exclude or restrict customer rights or protections that cannot be excluded under applicable law.

13 / Questions About These Terms

Contact NALQSORIA™

For questions about these Terms and Conditions, please contact our team at service@nalqsoria.com .

Our company and official contact details are listed in the Business Information section at the beginning of this page.

Considered details. Clear information.
NALQSORIA™ · Terms and Conditions